Crynodeb
- OCID:
- ocds-kuma6s-122298
- Cyhoeddwyd gan:
- University of Wales Trinity Saint David
- ID Awudurdod:
- AA0343
- Dyddiad cyhoeddi:
- 20 Mehefin 2022
- Dyddiad Cau:
- 11 Gorffennaf 2022
- Math o hysbysiad:
- Hysbysiad o Gontract
- Mae ganddo ddogfennau:
- Yndi
- Wedi SPD:
- Nac Ydi
- Mae ganddo gynllun lleihau carbon:
- AMH
Crynodeb
The University of Wales Trinity Saint David wishes to Tender for a CRM solution to support the enquiry to application process. This implementation is supported by the Information Technology Systems and Infrastructure (ITSI)I, Marketing & Registry departments within the university. The requirement is to introduce a solution that will improve the current communication channels with prospective and current students to improve Student recruitment over the coming years.
The system must be able to support the university in its communication with prospective students and current students, record contacts with those students and support all the universities recruitment drives across all campuses including international campaigns.
The solution must also have the ability support the commercial activity of the university which includes business to business communication and the ability maintain separate contact records for commercial users within the solution.
The solution must be able to support bilingual communication with the end user.
It is expected the university will contract for a minimum of 3 years initially from mid-2022.
We expect to the system to Go Live in Quarter 4 (October / November / December) in 2022.
Testun llawn y rhybydd
HYSBYSIAD O GONTRACT - CENEDLAETHOL
|
| SERVICES |
1 Manylion yr Awdurdod
|
1.1
|
Enw a Chyfeiriad yr Awdurdod
|
|
University of Wales Trinity Saint David |
Procurement, Carmarthen Campus, |
Carmarthen |
SA31 3EP |
UK |
Heidi Davies, Procurement Manager |
+44 1267676767 |
|
|
| http://www.uwtsd.ac.uk |
|
1.2
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Cyfeiriad ar gyfer cael dogfennaeth
Sell2Wales Website |
|
|
|
UK |
|
|
|
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| http://www.sell2wales.gov.wales |
|
1.3
|
Mae'n rhaid dychwelyd dogfennau wedi'u cwblhau at:
Sell2Wales Postbox |
|
|
|
UK |
|
|
|
|
| http://www.sell2wales.gov.wales |
|
2 Manylion y Contract
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2.1
|
Teitl
UWTSD2122/177. Customer Relationship Management Platform (CRM)
|
2.2
|
Disgrifiad o'r nwyddau neu'r gwasanaethau sydd eu hangen
The University of Wales Trinity Saint David wishes to Tender for a CRM solution to support the enquiry to application process. This implementation is supported by the Information Technology Systems and Infrastructure (ITSI)I, Marketing & Registry departments within the university. The requirement is to introduce a solution that will improve the current communication channels with prospective and current students to improve Student recruitment over the coming years.
The system must be able to support the university in its communication with prospective students and current students, record contacts with those students and support all the universities recruitment drives across all campuses including international campaigns.
The solution must also have the ability support the commercial activity of the university which includes business to business communication and the ability maintain separate contact records for commercial users within the solution.
The solution must be able to support bilingual communication with the end user.
It is expected the university will contract for a minimum of 3 years initially from mid-2022.
We expect to the system to Go Live in Quarter 4 (October / November / December) in 2022.
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=122298.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
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2.3
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Cod a Dosbarthiad yr Hysbysiad
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|
|
|
|
48000000 |
|
Software package and information systems |
|
48445000 |
|
Customer Relation Management software package |
|
72000000 |
|
IT services: consulting, software development, Internet and support |
|
72212445 |
|
Customer Relation Management software development services |
|
|
|
|
|
1000 |
|
WALES |
|
1010 |
|
West Wales and The Valleys |
|
1011 |
|
Isle of Anglesey |
|
1012 |
|
Gwynedd |
|
1013 |
|
Conwy and Denbighshire |
|
1014 |
|
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
|
1015 |
|
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
|
1016 |
|
Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
|
1017 |
|
Bridgend and Neath Port Talbot |
|
1018 |
|
Swansea |
|
1020 |
|
East Wales |
|
1021 |
|
Monmouthshire and Newport |
|
1022 |
|
Cardiff and Vale of Glamorgan |
|
1023 |
|
Flintshire and Wrexham |
|
1024 |
|
Powys |
|
2.4
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Cyfanswm maint neu gwmpas y tendr
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3 Amodau ar gyfer Cymryd Rhan
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3.1
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Safonau gofynnol a'r cymhwyster sydd ei angen
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4 Gwybodaeth Weinyddol
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4.1
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Math o Weithdrefn
Dau gam
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4.2
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Rhif cyfeirnod a roddwyd i'r hysbysiad gan yr awdurdod contractio
UWTSD2122/177
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4.3
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Terfynau Amser
|
|
Dyddiad Cau ar gyfer ceisiadau i gymryd rhan
11
- 07
- 2022
Amser 12:00
Anfon gwahoddiadau i dendro
18
- 07
- 2022
Dyddiad dyfarnu amcangyfrifedig
01
- 08
- 2022 |
4.5
|
Yr iaith neu'r ieithoedd y gellir ei/eu defnyddio i lunio tendrau neu geisiadau i gymryd rhan
EN
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4.6
|
Blwch Postio Cyflwyno Tendrau
Mae'r awdurdod dyfarnu wedi nodi y bydd yn derbyn ymatebion electronig i'r hysbysiad hwn drwy'r Blwch Postio Cyflwyno Tendrau. Mae rhagor o fanylion ar gael yn https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx |
5 Gwybodaeth Arall
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5.1
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Gwybodaeth Ychwanegol
(WA Ref:122298)
The buyer considers that this contract is suitable for consortia bidding.
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5.2
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Dogfennaeth Ychwanegol
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|
UWTSD2122.177. PQQ Instructions and Information |
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UWTSD2122.177. PQQ Scored Questions Response Template |
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|
5.3
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Dyddiad cyhoeddi'r hysbysiad hwn
20
- 06
- 2022 |
Codio
Categorïau nwyddau
| ID |
Teitl
|
Prif gategori
|
| 72212445 |
Gwasanaethau datblygu meddalwedd Rheoli Cysylltiadau Cwsmeriaid |
Gwasanaethau rhaglennu meddalwedd rhaglenni |
| 72000000 |
Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth |
Gwasanaethau Cyfrifiadurol a Chysylltiedig |
| 48445000 |
Pecyn meddalwedd Rheoli Cysylltiadau Cwsmeriaid |
Pecyn meddalwedd dadansoddi ariannol a chyfrifyddu |
| 48000000 |
Systemau pecynnau meddalwedd a gwybodaeth |
Gwasanaethau Cyfrifiadurol a Chysylltiedig |
Lleoliadau Dosbarthu
| ID |
Disgrifiad
|
| 1018 |
Abertawe |
| 1022 |
Caerdydd a Bro Morgannwg |
| 1013 |
Conwy a Sir Ddinbych |
| 1015 |
Cymoedd Canalog (Merthyr Tudful, Rhondda Cynon Taf) |
| 1016 |
Cymoedd Gwent (Torfaen, Blaenau Gwent, Caerffili) |
| 1000 |
CYMRU |
| 1014 |
De-orllewin Cymru (Sir Gaerfyrddin, Sir Benfro, Ceredigion) |
| 1020 |
Dwyrain Cymru |
| 1010 |
Gorllewin Cymru a'r Cymoedd |
| 1012 |
Gwynedd |
| 1017 |
Pen-y-bont ar Ogwr a Castell-Nedd Port Talbot |
| 1024 |
Powys |
| 1021 |
Sir Fynwy a Chasnewydd |
| 1023 |
Sir y Fflint a Wrecsam |
| 1011 |
Ynys Môn |
Cyfyngiadau Rhanbarthol ar y Rhybuddion
Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.
| ID |
Disgrifiad
|
|
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.
|
Teulu dogfennau
|
Manylion hysbysiad
|
- Dyddiad cyhoeddi:
- 20 Mehefin 2022
- Dyddiad Cau:
- 11 Gorffennaf 2022 00:00
- Math o hysbysiad:
- Hysbysiad o Gontract
- Enw Awdurdod:
- University of Wales Trinity Saint David
|
- Dyddiad cyhoeddi:
- 18 Gorffennaf 2022
- Dyddiad Cau:
- 04 Awst 2022 00:00
- Math o hysbysiad:
- Cam 2
- Enw Awdurdod:
- University of Wales Trinity Saint David
|
- Dyddiad cyhoeddi:
- 26 Ionawr 2023
- Math o hysbysiad:
- Hysbysiad o Ddyfarnu Contract
- Enw Awdurdod:
- University of Wales Trinity Saint David
|
Ynglŷn â'r prynwr
- Prif gyswllt:
- N/a
- Cyswllt gweinyddol:
- N/a
- Cyswllt technegol:
- N/a
- Cyswllt arall:
- N/a
Gwybodaeth bellach
|
Dyddiad
|
Manylion
|
|
Nid oes unrhyw wybodaeth bellach wedi'i lanlwytho.
|
Blwch Post
Mae'r awdurdod dyfarnu wedi nodi y bydd yn derbyn ymatebion electronig i'r hysbysiad hwn drwy'r Blwch Postio Cyflwyno Tendrau.
Cyflwyno eich ymateb i'r tendr yn electronig mewn amgylchedd diogel.
Er mwyn creu ymateb electronig, cliciwch ar y botwm "Ychwanegu at fy rhestr Diddordeb" ar frig y dudalen.
Am ragor o wybodaeth am y Blwch Postio, darllenwch y canllaw i ddefnyddwyr:
Dogfennau Ychwanegol
Mae'r dogfennau ychwanegol canlynol wedi'u hatodi i'r hysbysiad hwn. I gael y dogfennau hyn, dewiswch enwau'r ffeiliau unigol isod.
Dogfennau cyfredol
docx172.03 KB
Gofyn am fformat gwahanol.
docx211.30 KB
Gofyn am fformat gwahanol.
xlsx86.76 KB
Gofyn am fformat gwahanol.
Dogfennau wedi'u disodli
Nid oes unrhyw fersiynau blaenorol o'r dogfennau hyn