Nid yw'r prynwr yn defnyddio'r wefan hon i weinyddu'r hysbysiad.

I gofnodi eich diddordeb neu gael gwybodaeth neu ddogfennau ychwanegol, darllenwch y cyfarwyddiadau yn Nhestun Llawn yr Hysbysiad. (NODER: Nid oes angen ymateb i Hysbysiadau Dyfarnu Contractau a Hysbysiadau Gwybodaeth Ymlaen Llaw fel arfer)

Cynnwys

Crynodeb

OCID:: ocds-kuma6s-135048
Cyhoeddwyd gan:: Barcud Shared Services
ID Awudurdod:: AA82071
Dyddiad cyhoeddi:: 16 Ionawr 2024
Dyddiad Cau:: -
Math o hysbysiad:: Hysbysiad o Ddyfarnu Contract
Mae ganddo ddogfennau:: Nac Ydi
Wedi SPD:: Nac Ydi
Mae ganddo gynllun lleihau carbon:: Nac Ydi

Crynodeb

This Invitation to Tender (ITT) has been issued by Barcud Shared Services for and on the behalf of its Clients. This ITT is to be run as an ‘Open Procedure’ in accordance with Public Contracts Regulations 2015 (PCR 2015) and advertised on Sell2Wales. Barcud Shared Services requirement for BSS23001 - Out of Hours Call Handling Service will be the base upon which an Out of Hours Call Handling Service Framework is established. This framework will be assessable by all Barcud Shared Services members and Clients. The budget for this requirement is up to £180,000.00 and advertised on a Contract Duration of 3 + 1 Years. The framework aims to establish a direct award call-off procedure appointing a maximum of 3 suppliers. Suppliers appointed to the Framework Agreement must be aware that there is no guarantee of any of work or set number of individual “call-off” Contracts per Supplier for each Lot. It is anticipated (but there is no obligation) that Individual “call-off” Contracts shall be awarded in accordance with Schedule 2 – Call Off Process of the Framework Agreement. It is at Barcud Shared Services sole discretion when “call-off' Contracts will be awarded. Further information on the framework requirements may be found within the associated tender specification & framework agreement.

Testun llawn y rhybydd

HYSBYSIAD O DDYFARNU CONTRACT - CENEDLAETHOL

Math o Hysbysiad : SERVICES

1 Manylion yr Awdurdod

1.1 Enw a Chyfeiriad yr Awdurdod

Enw Swyddogol: Barcud Shared Services
Cyfeiriad Post: 2 Alexandra Gate Ffordd Pengam,
Tref: Cardiff	Cod Post: CF24 2SA	Gwlad: UK
At sylw: Procurement	Ffôn: +44 7557344854
E-bost:	Ffacs:
Cyfeiriad Gwe (URL):

2 Manylion y Contract

2.1 Teitl

BSS23001 - Out of Hours Call Handling Service Framework

2.2 Disgrifiad o'r contract

Barcud Shared Services requirement for BSS23001 - Out of Hours Call Handling Service will be the base upon which an Out of Hours Call Handling Service Framework is established. This framework will be assessable by all Barcud Shared Services members and Clients. The budget for this requirement is up to £180,000.00 and advertised on a Contract Duration of 3 + 1 Years. The framework aims to establish a direct award call-off procedure appointing a maximum of 3 suppliers.

Suppliers appointed to the Framework Agreement must be aware that there is no guarantee of any of work or set number of individual “call-off” Contracts per Supplier for each Lot. It is anticipated (but there is no obligation) that Individual “call-off” Contracts shall be awarded in accordance with Schedule 2 – Call Off Process of the Framework Agreement. It is at Barcud Shared Services sole discretion when “call-off' Contracts will be awarded.

Further information on the framework requirements may be found within the associated tender specification & framework agreement.

2.3 Cod a Dosbarthiad yr Hysbysiad

a) Codau Nwyddau

	Cod		Disgrifiad
	79512000		Call centre

b) Lleoliad/Ardal Cyflawni

	Cod		Lleoliad
	1012		Gwynedd
	1013		Conwy and Denbighshire
	1014		South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
	1015		Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
	1016		Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
	1017		Bridgend and Neath Port Talbot
	1018		Swansea
	1021		Monmouthshire and Newport
	1022		Cardiff and Vale of Glamorgan
	1024		Powys

2.4 Amcangyfrif o Gyfanswm Gwerth

180000 GBP

3 Gweithdrefn

3.1 Math o Weithdrefn

Un cam

4 Dyfarnu Contract

4.1 Cynigwyr Llwyddiannus

4.1.1 Enw a Chyfeiriad y cyflenwr, contractwr neu ddarparwr gwasanaeth llwyddiannus

Rhif y Contract:

Enw Swyddogol: Car Call Ltd
Cyfeiriad Post: Kings Head Buildings Oak Street,
Tref: Abertillery	Cod Post: NP131TN	Gwlad: UK
At sylw:	Ffôn:
E-bost:	Ffacs:
Cyfeiriad Gwe (URL): http://www.customerservice.uk.com

Rhif y Contract:

Enw Swyddogol: Llesiant Delta Wellbeing Ltd
Cyfeiriad Post: Unit 2, Heol Aur, Dafen Industrial Estate,
Tref: Llanelli	Cod Post: SA148QN	Gwlad: UK
At sylw:	Ffôn:
E-bost:	Ffacs:
Cyfeiriad Gwe (URL): http://www.deltawellbeing.org.uk

5 Gwybodaeth Arall

5.1 Rhif cyfeirnod a roddwyd i'r hysbysiad gan yr awdurdod contractio

N/a

5.2 Dyddiad Dyfarnu'r Contract

03 - 11 - 2023

5.3 Nifer y tendrau a dderbyniwyd

5.4 Gwybodaeth Arall

Collaborative arrangements:

Adra (Tai) Cyf, ateb Housing Group Ltd, Barcud Cyf, Bro Myrddin Housing Association, Cadarn Housing Group, Cadwyn Housing Association Ltd, Cardiff Community Housing Association (CCHA), Caredig Ltd, Cartrefi Conwy Cyfyngedig, Charter Housing Association, Clwyd Alyn Housing Association Ltd, ClwydAlyn Housing, Coastal Housing Group, Community Housing Cymru, Cymdeithas Tai Clwyd, Cymdeithas Tai Eryri, Cynon Taf Community Housing Group, GENuS Housing Partnership, Grwp Cynefin, Hafan Cymru, Hafod Housing Association, Heart Of Wales Property Services Ltd, Hendre, Integrate Consortium, Integrate Consortium/United Welsh Housing Association, Linc-Cymru Housing Association Ltd, Melin Homes Limited, Merthyr Tydfil Housing Association, Merthyr Valleys Homes, Mid Wales Housing Association, Mill Bay Homes Ltd, Monmouthshire Housing Group, Newport City Homes, Newydd Group Ltd, North Wales Housing, Pobl Group, Pobl Group Ltd, Pontypridd and District Housing Association, RHA Wales Group Limited, Taff Housing Association, Tai Calon Community Housing Ltd, Tai Tarian Ltd, Trivallis, Undod, Undod/Cymdeithas Tai Clwyd, United Welsh Housing Association, Valleys to Coast Housing Limited, Wales and West Housing Association Ltd

(WA Ref:138101)

5.5 Dogfennaeth Ychwanegol

Dd/g

5.6 Dyddiad cyhoeddi'r hysbysiad hwn:

16 - 01 - 2024

SF 53

Codio

Categorïau nwyddau

ID	Teitl	Prif gategori
79512000	Canolfan alwadau	Gwasanaethau ateb ffôn

Lleoliadau Dosbarthu

ID	Disgrifiad
1018	Abertawe
1022	Caerdydd a Bro Morgannwg
1013	Conwy a Sir Ddinbych
1015	Cymoedd Canalog (Merthyr Tudful, Rhondda Cynon Taf)
1016	Cymoedd Gwent (Torfaen, Blaenau Gwent, Caerffili)
1014	De-orllewin Cymru (Sir Gaerfyrddin, Sir Benfro, Ceredigion)
1012	Gwynedd
1017	Pen-y-bont ar Ogwr a Castell-Nedd Port Talbot
1024	Powys
1021	Sir Fynwy a Chasnewydd

Cyfyngiadau Rhanbarthol ar y Rhybuddion

Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.

ID	Disgrifiad
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.

Teulu dogfennau

Manylion hysbysiad
OCT453150: BSS23001 - Out of Hours Call Handling Service Framework Dyddiad cyhoeddi: 09 Hydref 2023 Dyddiad Cau: 26 Hydref 2023 00:00 Math o hysbysiad: Hysbysiad o Gontract Enw Awdurdod: Barcud Shared Services
JAN463436: BSS23001 - Out of Hours Call Handling Service Framework Dyddiad cyhoeddi: 16 Ionawr 2024 Math o hysbysiad: Hysbysiad o Ddyfarnu Contract Enw Awdurdod: Barcud Shared Services

Ynglŷn â'r prynwr

Prif gyswllt:: N/a
Cyswllt gweinyddol:: N/a
Cyswllt technegol:: N/a
Cyswllt arall:: N/a

Gwybodaeth bellach

Dyddiad	Manylion
Nid oes unrhyw wybodaeth bellach wedi'i lanlwytho.