Crynodeb
- OCID:
- ocds-kuma6s-135048
- Cyhoeddwyd gan:
- Barcud Shared Services
- ID Awudurdod:
- AA82071
- Dyddiad cyhoeddi:
- 09 Hydref 2023
- Dyddiad Cau:
- 26 Hydref 2023
- Math o hysbysiad:
- Hysbysiad o Gontract
- Mae ganddo ddogfennau:
- Yndi
- Wedi SPD:
- Nac Ydi
- Mae ganddo gynllun lleihau carbon:
- Nac Ydi
Crynodeb
This Invitation to Tender (ITT) has been issued by Barcud Shared Services for and on the behalf of its Clients. This ITT is to be run as an ‘Open Procedure’ in accordance with Public Contracts Regulations 2015 (PCR 2015) and advertised on Sell2Wales.
Barcud Shared Services requirement for BSS23001 - Out of Hours Call Handling Service will be the base upon which an Out of Hours Call Handling Service Framework is established. This framework will be assessable by all Barcud Shared Services members and Clients. The budget for this requirement is up to £180,000.00 and advertised on a Contract Duration of 3 + 1 Years. The framework aims to establish a direct award call-off procedure appointing a maximum of 3 suppliers.
Suppliers appointed to the Framework Agreement must be aware that there is no guarantee of any of work or set number of individual “call-off” Contracts per Supplier for each Lot. It is anticipated (but there is no obligation) that Individual “call-off” Contracts shall be awarded in accordance with Schedule 2 – Call Off Process of the Framework Agreement. It is at Barcud Shared Services sole discretion when “call-off' Contracts will be awarded.
Further information on the framework requirements may be found within the associated tender specification & framework agreement.
Testun llawn y rhybydd
HYSBYSIAD O GONTRACT - CENEDLAETHOL
|
SERVICES |
1 Manylion yr Awdurdod
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1.1
|
Enw a Chyfeiriad yr Awdurdod
|
|
Barcud Shared Services |
2 Alexandra Gate Ffordd Pengam, |
Cardiff |
CF24 2SA |
UK |
Procurement |
+44 7557344854 |
|
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https://www.sell2wales.gov.wales https://www.sell2wales.gov.wales |
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1.2
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Cyfeiriad ar gyfer cael dogfennaeth
Fel yn I.1
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1.3
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Mae'n rhaid dychwelyd dogfennau wedi'u cwblhau at:
Fel yn I.1
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2 Manylion y Contract
|
2.1
|
Teitl
BSS23001 - Out of Hours Call Handling Service Framework
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2.2
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Disgrifiad o'r nwyddau neu'r gwasanaethau sydd eu hangen
This Invitation to Tender (ITT) has been issued by Barcud Shared Services for and on the behalf of its Clients. This ITT is to be run as an ‘Open Procedure’ in accordance with Public Contracts Regulations 2015 (PCR 2015) and advertised on Sell2Wales.
Barcud Shared Services requirement for BSS23001 - Out of Hours Call Handling Service will be the base upon which an Out of Hours Call Handling Service Framework is established. This framework will be assessable by all Barcud Shared Services members and Clients. The budget for this requirement is up to £180,000.00 and advertised on a Contract Duration of 3 + 1 Years. The framework aims to establish a direct award call-off procedure appointing a maximum of 3 suppliers.
Suppliers appointed to the Framework Agreement must be aware that there is no guarantee of any of work or set number of individual “call-off” Contracts per Supplier for each Lot. It is anticipated (but there is no obligation) that Individual “call-off” Contracts shall be awarded in accordance with Schedule 2 – Call Off Process of the Framework Agreement. It is at Barcud Shared Services sole discretion when “call-off' Contracts will be awarded.
Further information on the framework requirements may be found within the associated tender specification & framework agreement.
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=135048.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
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2.3
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Cod a Dosbarthiad yr Hysbysiad
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79512000 |
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Call centre |
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|
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1012 |
|
Gwynedd |
|
1013 |
|
Conwy and Denbighshire |
|
1014 |
|
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
|
1015 |
|
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
|
1016 |
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Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
|
1017 |
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Bridgend and Neath Port Talbot |
|
1018 |
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Swansea |
|
1021 |
|
Monmouthshire and Newport |
|
1022 |
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Cardiff and Vale of Glamorgan |
|
1024 |
|
Powys |
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2.4
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Cyfanswm maint neu gwmpas y tendr
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3 Amodau ar gyfer Cymryd Rhan
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3.1
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Safonau gofynnol a'r cymhwyster sydd ei angen
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4 Gwybodaeth Weinyddol
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4.1
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Math o Weithdrefn
Un cam
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4.2
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Rhif cyfeirnod a roddwyd i'r hysbysiad gan yr awdurdod contractio
N/a
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4.3
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Terfynau Amser
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|
Terfyn amser ar gyfer derbyn tendrau wedi'u cwblhau
26
- 10
- 2023
Amser 12:00
Dyddiad dyfarnu amcangyfrifedig
03
- 11
- 2023 |
4.5
|
Yr iaith neu'r ieithoedd y gellir ei/eu defnyddio i lunio tendrau neu geisiadau i gymryd rhan
EN
|
4.6
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Blwch Postio Cyflwyno Tendrau
Mae'r awdurdod dyfarnu wedi nodi y bydd yn derbyn ymatebion electronig i'r hysbysiad hwn drwy'r Blwch Postio Cyflwyno Tendrau. Mae rhagor o fanylion ar gael yn https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx |
5 Gwybodaeth Arall
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5.1
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Gwybodaeth Ychwanegol
Barcud Shared Services was originally established in 2012 by four large scale voluntary transfer (LSVT) housing associations. Due to the organisation's success, Barcud Shared Services Limited (BSS) was incorporated in September 2019 as a not-for-profit company with five Members: Bron Afon Community Housing, Merthyr Valleys Homes, Tai Tarian & Valleys to Coast Housing with Cynon Taf, joining in 2022. Barcud Shared Services also has a subsidiary company - Astari Limited - which was established to provide services to non-Member organisation’s both in the sector and beyond, focusing on those with a social purpose.
As a group we work with a range of social purpose organisations including:
• Aelwyd Housing
• Barcud Housing Group
• Bron Afon Community Housing
• Cadwyn Housing Association
• Caredig
• Care & Repair Powys
• Cwm Taf Care & Repair
• Cynon Taf
• First Choice Housing Association
• Local Partnerships
• Merthyr Tydfil Housing Association
• Merthyr Valleys Homes
• Newydd Group
• Pembrokeshire Coast National Park Authority
• Rhondda Housing Association
• SHAL
• Smart Money Cymru
• Tai Tarian
• Trivallis
• The Care Society
• United Welsh
• Valleys to Coast
(WA Ref:135048)
Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:
Community benefits are to be evaluated as a proportion of the award criteria of this framework.
The buyer considers that this contract is suitable for consortia bidding.
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5.2
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Dogfennaeth Ychwanegol
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|
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5.3
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Dyddiad cyhoeddi'r hysbysiad hwn
09
- 10
- 2023 |
Codio
Categorïau nwyddau
ID |
Teitl
|
Prif gategori
|
79512000 |
Canolfan alwadau |
Gwasanaethau ateb ffôn |
Lleoliadau Dosbarthu
ID |
Disgrifiad
|
1018 |
Abertawe |
1022 |
Caerdydd a Bro Morgannwg |
1013 |
Conwy a Sir Ddinbych |
1015 |
Cymoedd Canalog (Merthyr Tudful, Rhondda Cynon Taf) |
1016 |
Cymoedd Gwent (Torfaen, Blaenau Gwent, Caerffili) |
1014 |
De-orllewin Cymru (Sir Gaerfyrddin, Sir Benfro, Ceredigion) |
1012 |
Gwynedd |
1017 |
Pen-y-bont ar Ogwr a Castell-Nedd Port Talbot |
1024 |
Powys |
1021 |
Sir Fynwy a Chasnewydd |
Cyfyngiadau Rhanbarthol ar y Rhybuddion
Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.
ID |
Disgrifiad
|
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.
|
Teulu dogfennau
Manylion hysbysiad
|
- Dyddiad cyhoeddi:
- 09 Hydref 2023
- Dyddiad Cau:
- 26 Hydref 2023 00:00
- Math o hysbysiad:
- Hysbysiad o Gontract
- Enw Awdurdod:
- Barcud Shared Services
|
- Dyddiad cyhoeddi:
- 16 Ionawr 2024
- Math o hysbysiad:
- Hysbysiad o Ddyfarnu Contract
- Enw Awdurdod:
- Barcud Shared Services
|
Ynglŷn â'r prynwr
- Prif gyswllt:
- N/a
- Cyswllt gweinyddol:
- N/a
- Cyswllt technegol:
- N/a
- Cyswllt arall:
- N/a
Gwybodaeth bellach
Dyddiad
|
Manylion
|
12/10/2023 17:21 |
ADDED FILE: BS23001 - Clarifications 1.0
Clarifications dated 12/10/2023
|
18/10/2023 15:57 |
REPLACED FILE: BS23001 - Clarifications
Clarifications dated: 18/10/2023
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18/10/2023 15:58 |
ADDED FILE: BS23001 - OOH Operating Procedures & BCP
Ref BS23001 - Clarifications
|
20/10/2023 09:54 |
REPLACED FILE: BS23001 - Clarifications
Clarifications dated: 20/10/2023
|
26/10/2023 10:09 |
REPLACED FILE: BS23001 - Clarifications
Clarifications dated: 26/10/2023
Correction made to clarification 6
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Blwch Post
Mae'r awdurdod dyfarnu wedi nodi y bydd yn derbyn ymatebion electronig i'r hysbysiad hwn drwy'r Blwch Postio Cyflwyno Tendrau.
Cyflwyno eich ymateb i'r tendr yn electronig mewn amgylchedd diogel.
Er mwyn creu ymateb electronig, cliciwch ar y botwm "Ychwanegu at fy rhestr Diddordeb" ar frig y dudalen.
Am ragor o wybodaeth am y Blwch Postio, darllenwch y canllaw i ddefnyddwyr:
Dogfennau Ychwanegol
Mae'r dogfennau ychwanegol canlynol wedi'u hatodi i'r hysbysiad hwn. I gael y dogfennau hyn, dewiswch enwau'r ffeiliau unigol isod.
Dogfennau cyfredol
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