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Hysbysiad o Gontract

Outsourced IT Support Services

  • Cyhoeddwyd gyntaf: 19 Ionawr 2024
  • Wedi'i addasu ddiwethaf: 19 Ionawr 2024

Cynnwys

Crynodeb

OCID:
ocds-kuma6s-138175
Cyhoeddwyd gan:
Life Sciences Hub Wales Ltd
ID Awudurdod:
AA35378
Dyddiad cyhoeddi:
19 Ionawr 2024
Dyddiad Cau:
16 Chwefror 2024
Math o hysbysiad:
Hysbysiad o Gontract
Mae ganddo ddogfennau:
Yndi
Wedi SPD:
Nac Ydi
Mae ganddo gynllun lleihau carbon:
Nac Ydi

Crynodeb

Life Sciences Hub Wales seeks to procure effective Outsourced IT Support Services provision via a suitably qualified and experienced supplier who will be responsible for installing / implementing, supporting, maintaining, monitoring, and managing an IT infrastructure as part of a comprehensive and fit-for-purpose service that: - is easy to manage and administrate; - is collaborative and communicative; - provides service and contract deliverables quickly and efficiently; - proactively adds value through advice and recommendations to ensure that Life Sciences Hub Wales maintains proportionally effective standards in information / cyber security and data management; - proactively and routinely monitors the Life Sciences Hub Wales network; - provides flexibility to Life Sciences Hub Wales with respect to future requirements and business growth; - is cost-effective from the date of Contract award and as Life Sciences Hub Wales grows; and - manages and/or coordinates with related and relevant third-party providers and vendors, as required in each instance. Life Sciences Hub Wales has limited in-house knowledge and expertise relating to IT matters and is therefore reliant on outsourced expertise; the successful Supplier is expected to operate as an extension to the Life Sciences Hub Wales team, providing timely and expert advice via an open and collaborative working arrangement. Full details of the requirement are provided in the Invitation to Tender document.

Testun llawn y rhybydd

HYSBYSIAD O GONTRACT - CENEDLAETHOL

SERVICES

1 Manylion yr Awdurdod

1.1

Enw a Chyfeiriad yr Awdurdod


Life Sciences Hub Wales

Operations / Procurement, 3 Assembly Square, Cardiff,

Cardiff

CF10 4PL

UK

Adam James-Price

+44 2920467030

adam.james-price@lshubwales.com

http://www.lifescienceshubwales.com
https://www.sell2wales.gov.wales
https://www.sell2wales.gov.wales

1.2

Cyfeiriad ar gyfer cael dogfennaeth

Fel yn I.1

1.3

Mae'n rhaid dychwelyd dogfennau wedi'u cwblhau at:

Fel yn I.1

2 Manylion y Contract

2.1

Teitl

Outsourced IT Support Services

2.2

Disgrifiad o'r nwyddau neu'r gwasanaethau sydd eu hangen

Life Sciences Hub Wales seeks to procure effective Outsourced IT Support Services provision via a suitably qualified and experienced supplier who will be responsible for installing / implementing, supporting, maintaining, monitoring, and managing an IT infrastructure as part of a comprehensive and fit-for-purpose service that:

- is easy to manage and administrate;

- is collaborative and communicative;

- provides service and contract deliverables quickly and efficiently;

- proactively adds value through advice and recommendations to ensure that Life Sciences Hub Wales maintains proportionally effective standards in information / cyber security and data management;

- proactively and routinely monitors the Life Sciences Hub Wales network;

- provides flexibility to Life Sciences Hub Wales with respect to future requirements and business growth;

- is cost-effective from the date of Contract award and as Life Sciences Hub Wales grows; and

- manages and/or coordinates with related and relevant third-party providers and vendors, as required in each instance.

Life Sciences Hub Wales has limited in-house knowledge and expertise relating to IT matters and is therefore reliant on outsourced expertise; the successful Supplier is expected to operate as an extension to the Life Sciences Hub Wales team, providing timely and expert advice via an open and collaborative working arrangement.

Full details of the requirement are provided in the Invitation to Tender document.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=138175.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Cod a Dosbarthiad yr Hysbysiad

72000000 IT services: consulting, software development, Internet and support
72510000 Computer-related management services
72511000 Network management software services
72590000 Computer-related professional services
72600000 Computer support and consultancy services
72610000 Computer support services
72700000 Computer network services
1022 Cardiff and Vale of Glamorgan

2.4

Cyfanswm maint neu gwmpas y tendr

The proposed Contract length is an initial 12-months, with the option to extend up to a further 24-months in separate 12-month instalments at the sole discretion of Life Sciences Hub Wales.

The anticipated Contract value is £25,000 (+VAT) per annum, for a potential total Contract value of up to £75,000 (+VAT) over the total potential term.

3 Amodau ar gyfer Cymryd Rhan

3.1

Safonau gofynnol a'r cymhwyster sydd ei angen

The successful Supplier must hold current Cyber Essentials Plus certification at the time of Contract award, as a minimum.

The successful Supplier must ensure that all elements of service provision, including the application of software, complies with Data Protection Act 2018 (Chapter 2) (UK GDPR).

4 Gwybodaeth Weinyddol

4.1

Math o Weithdrefn

Un cam

4.2

Rhif cyfeirnod a roddwyd i'r hysbysiad gan yr awdurdod contractio

LSHW/012/2023

4.3

Terfynau Amser



Terfyn amser ar gyfer derbyn tendrau wedi'u cwblhau
     16 - 02 - 2024  Amser   12:00

Dyddiad dyfarnu amcangyfrifedig   29 - 03 - 2024

4.5

Yr iaith neu'r ieithoedd y gellir ei/eu defnyddio i lunio tendrau neu geisiadau i gymryd rhan

EN  

4.6

Blwch Postio Cyflwyno Tendrau

Mae'r awdurdod dyfarnu wedi nodi y bydd yn derbyn ymatebion electronig i'r hysbysiad hwn drwy'r Blwch Postio Cyflwyno Tendrau. Mae rhagor o fanylion ar gael yn https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx

5 Gwybodaeth Arall

5.1

Gwybodaeth Ychwanegol

(WA Ref:138175)

The buyer considers that this contract is suitable for consortia bidding.

5.2

Dogfennaeth Ychwanegol

Invitation to Tender Document - Outsourced IT Support Services (LSHW.012.2023)
Outsourced IT Support Services - Commercial Response Workbook (LSHW.012.2023)
Outsourced IT Support Services Qualification Questionnaire (LSHW.012.2023)

5.3

Dyddiad cyhoeddi'r hysbysiad hwn

  19 - 01 - 2024

Codio

Categorïau nwyddau

ID Teitl Prif gategori
72600000 Gwasanaethau cymorth ac ymgynghori ar gyfrifiaduron Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth
72610000 Gwasanaethau cymorth cyfrifiadurol Gwasanaethau cymorth ac ymgynghori ar gyfrifiaduron
72511000 Gwasanaethau meddalwedd rheoli rhwydwaith Gwasanaethau rheoli cyfrifiadurol
72590000 Gwasanaethau proffesiynol cyfrifiadurol Gwasanaethau cyfrifiadurol
72510000 Gwasanaethau rheoli cyfrifiadurol Gwasanaethau cyfrifiadurol
72700000 Gwasanaethau rhwydwaith cyfrifiadurol Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth
72000000 Gwasanaethau TG: ymgynghori, datblygu meddalwedd, y Rhyngrwyd a chymorth Gwasanaethau Cyfrifiadurol a Chysylltiedig

Lleoliadau Dosbarthu

ID Disgrifiad
1022 Caerdydd a Bro Morgannwg

Cyfyngiadau Rhanbarthol ar y Rhybuddion

Mae’r prynwr wedi cyfyngu’r rhybuddion ar gyfer yr hysbysiad hwn i gyflenwyr yn y rhanbarthau canlynol.

ID Disgrifiad
Nid oes cyfyngiadau ar y rhybuddion ar gyfer yr hysbysiad hwn.

Teulu dogfennau

Manylion hysbysiad
Dyddiad cyhoeddi:
19 Ionawr 2024
Dyddiad Cau:
16 Chwefror 2024 00:00
Math o hysbysiad:
Hysbysiad o Gontract
Enw Awdurdod:
Life Sciences Hub Wales Ltd
Dyddiad cyhoeddi:
08 Ebrill 2024
Math o hysbysiad:
Hysbysiad o Ddyfarnu Contract
Enw Awdurdod:
Life Sciences Hub Wales Ltd

Ynglŷn â'r prynwr

Prif gyswllt:
adam.james-price@lshubwales.com
Cyswllt gweinyddol:
N/a
Cyswllt technegol:
N/a
Cyswllt arall:
N/a

Gwybodaeth bellach

Dyddiad Manylion
22/01/2024 13:13
REPLACED FILE: Invitation to Tender Document - Outsourced IT Support Services (LSHW.012.2023) v2
Invitation to Tender Document, provides full details of the requirement and award criteria (v2)
22/01/2024 13:14
ADDED FILE: Outsourced IT Support Services - Clarification Schedule (v1)
The first iteration (v1) of the ITT Clarification Schedule, provides clarity re v2 of the ITT doc.
24/01/2024 09:41
REPLACED FILE: Invitation to Tender Document - Outsourced IT Support Services (LSHW.012.2023) v2
Invitation to Tender Document, provides full details of the requirement and award criteria (v2)
29/01/2024 09:57
ADDED FILE: Outsourced IT Support Services - Clarification Schedule (v2)
The first iteration (v1) of the ITT Clarification Schedule, provides clarity re tender site visits.
31/01/2024 09:25
REPLACED FILE: Outsourced IT Support Services (LSHW.012.2023) - ITT Clarification Schedule (v2)
The first iteration (v1) of the ITT Clarification Schedule, provides clarity re tender site visits.
07/02/2024 17:04
ADDED FILE: Outsourced IT Support Services - Clarification Schedule (v3)
The third iteration (v3) of the ITT Clarification Schedule.
08/02/2024 10:51
REPLACED FILE: Outsourced IT Support Services (LSHW.012.2023) - ITT Clarification Schedule (v3)
The third iteration (v3) of the Clarification Schedule, now with description of rack diagram (Q9)
09/02/2024 17:03
ADDED FILE: Outsourced IT Support Services - Clarification Schedule (v4)
The fourth iteration (v4) of the Clarification Schedule.
13/02/2024 11:22
ADDED FILE: Outsourced IT Support Services - Clarification Schedule (v5)
The fifth iteration (v5) of the Clarification Schedule.

Blwch Post

Mae'r awdurdod dyfarnu wedi nodi y bydd yn derbyn ymatebion electronig i'r hysbysiad hwn drwy'r Blwch Postio Cyflwyno Tendrau.

Cyflwyno eich ymateb i'r tendr yn electronig mewn amgylchedd diogel.

Er mwyn creu ymateb electronig, cliciwch ar y botwm "Ychwanegu at fy rhestr Diddordeb" ar frig y dudalen.

Am ragor o wybodaeth am y Blwch Postio, darllenwch y canllaw i ddefnyddwyr:

Dogfennau Ychwanegol

Mae'r dogfennau ychwanegol canlynol wedi'u hatodi i'r hysbysiad hwn. I gael y dogfennau hyn, dewiswch enwau'r ffeiliau unigol isod.

Dogfennau cyfredol

Dogfennau wedi'u disodli


0800 222 9004

Mae'r llinellau ar agor rhwng 8:30am a 5pm o ddydd Llun i ddydd Gwener.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.