Gwasanaethau cymdeithasol a gwasanaethau penodol eraill - public contracts
Hysbysiad contract
Adran I:
Endid
contractio
I.1) Enw a chyfeiriad
Neath Port Talbot County Borough Council
Civic Centre
Port Talbot
SA13 1PJ
UK
Person cyswllt: Wayne Thomas
E-bost: w.thomas3@npt.gov.uk
NUTS: UKL17
Cyfeiriad(au) rhyngrwyd
Prif gyfeiriad: http://www.npt.gov.uk
Cyfeiriad proffil y prynwr: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0274
I.2) Caffael ar y cyd
Caiff y contract ei ddyfarnu gan gorff prynu canolog
I.3) Cyfathrebu
Mae'r dogfennau caffael ar gael ar gyfer mynediad uniongyrchol anghyfyngedig a llawn, yn rhad ac am ddim ar:
https://etenderwales.bravosolution.co.uk/home.html
Gellir cael gwybodaeth ychwanegol o'r cyfeiriad uchod
Rhaid anfon tendrau neu geisiadau i gymryd rhan yn electronig at:
https://etenderwales.bravosolution.co.uk/home.html
I.4) Y math o awdurdod contractio
Awdurdod rhanbarthol neu leol
I.5) Prif weithgaredd
Gwasanaethau cyhoeddus cyffredinol
Adran II: Gwrthrych
II.1) Cwmpas y caffaeliad
II.1.1) Teitl
Provision of a Call Monitoring Service and a Mobile Response Service in the Neath Port Talbot Unitary Authority Area
Cyfeirnod: CPU24-25-11
II.1.2) Prif god CPV
85323000
II.1.3) Y math o gontract
Gwasanaethau
II.1.4) Disgrifiad byr
See description of procurement
II.1.6) Gwybodaeth am lotiau
Mae’r contract hwn wedi’i rannu’n lotiau:
Ydy
II.2) Disgrifiad
Rhif y Lot 1
II.2.1) Teitl
Call Monitoring Service
II.2.2) Cod(au) CPV ychwanegol
85000000
85323000
98000000
75200000
II.2.3) Man cyflawni
Cod NUTS:
UKL17
II.2.4) Disgrifiad o’r caffaeliad
Neath Port Talbot Council invite tenders for the provision of a Community Call Monitoring Service for the unitary borough area of Neath Port Talbot (NPT). The service will play a key role in our continued approach of supporting greater independence, choice and control so people can live more independently for longer.
The service tendered is a county-wide Call Monitoring Service that aims to respond to alerts raised by around 2400 subscribers at contract start, with Lifeline or and/or other Technology Enabled Care equipment installed. This service will be complimentary by a new, county-wide Mobile Response Service (commissioned as a separate Lot) where both providers will need to seamlessly work together to offer an overall, responsive service to subscribers in Neath Port Talbot.
The Council has been informed there are no TUPE implications for this Lot.
The Service aims to help people to remain living independently in instances where, without additional wrap around support, they may require more intrusive support, such as residential care services.
Lifeline and TEC services can be used by any age group and we are particularly keen to promote the use for older people as part of an overall preventive ageing well approach, and/or targeted at individuals in the over 75 age group. However, TEC can be used by anyone who is vulnerable or at risk, whatever their age, who:
* is becoming increasingly frail
* is at risk of falling
* is struggling to cope at home, and may be regularly admitted to A&E/hospital
* needs support when dealing with risks in the home such as fire or flood
* has sensory or physical impairment
* has special needs such as learning difficulties
* has cognitive difficulties such as failing memory
* is an informal or formal carer
Lot 1 - Contract period will be for 4 years with the option to extend up to a further 24 mths subject to agreement and performance.
Note – there are no restrictions on the number of lots a tenderer can apply for or be awarded.
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
Rhif y Lot 2
II.2.1) Teitl
Mobile Response Service
II.2.2) Cod(au) CPV ychwanegol
85000000
85323000
98000000
75200000
II.2.3) Man cyflawni
Cod NUTS:
UKL17
II.2.4) Disgrifiad o’r caffaeliad
Neath Port Talbot Council invite tenders for the provision of a Community Mobile Response Service for the unitary borough area of Neath Port Talbot (NPT). The service will play a key role in our continued approach of supporting greater independence, choice and control so people can increasingly live more independently for longer.
The service tendered is a county-wide Mobile Response Service that aims to respond to alerts raised by the Council’s Call Monitoring Service, which is also tendered as a separate Lot under Lot 1. Both providers will need to seamlessly work together to offer an overall, responsive service to individuals in Neath Port Talbot.
The overarching aim of the Mobile Response Service is to provide a Borough-wide response for customers of the Council’s TEC service who may experience non-injurious falls and other non -medical emergencies across NPT.
Working closely with the Council’s TEC service and commissioned Call Monitoring Centre, the Mobile Response Service will assist the Council in achieving the following aims:
* Support individuals to achieve as independent living as possible within their home and their community.
* Allow individuals to remain safe and secure in their home
* Build resilience in individuals and communities
* Improve well-being of individuals and carers
* Adopt proactive approaches to supporting individuals and their changing needs and requirements.
* Develop integrated falls prevention pathways
* Prevent negative impacts on their outcomes relating to unnecessary conveyance to hospital through long lies following a fall, or other non-medical emergency
* Reduce demand on emergency services when responding to non-injurious falls and other non-medical emergencies calls
* Delay residential placement where appropriate by providing additional wrap around support at home
The Council has been informed by an incumbent provider that TUPE may apply for this Lot only.
Lot 2 - Contract period will be for 2 years with the option to extend up to a further 12 mths subject to agreement and performance.
Note – there are no restrictions on the number of lots a tenderer can apply for or be awarded.
II.2.13) Gwybodaeth am Gronfeydd yr Undeb Ewropeaidd
Mae'r broses gaffael yn gysylltiedig â phrosiect a/neu raglen a ariennir gan gronfeydd yr Undeb Ewropeaidd:
Na
Section IV: Gweithdrefn
IV.1) Disgrifiad
IV.1.1) Y math o weithdrefn
Gweithdrefn agored
IV.2) Gwybodaeth weinyddol
IV.2.1) Cyhoeddiad blaenorol mewn perthynas â’r weithdrefn hon
Rhif yr hysbysiad yn OJ S:
2024/S 000-020338
IV.2.2) Terfyn amser i dendrau neu geisiadau i gymryd rhan ddod i law
Dyddiad:
25/11/2024
Amser lleol: 12:00
IV.2.4) Ym mha iaith/ieithoedd y gellir cyflwyno tendrau neu geisiadau i gymryd rhan
EN
CY
Section VI: Gwybodaeth ategol
VI.2) Gwybodaeth am lifau gwaith electronig
Defnyddir taliadau electronig
VI.3) Gwybodaeth ychwanegol
Suppliers’ Instructions ‘How to Express Interest in this ITT’:
1. Register your company on the etenderwales portal (this is required only once. However if your details have changed since you registered you will need to up-date them).
- Browse to the eSourcing Portal: www.etenderwales.bravosolution.co.uk
- Click the ‘Suppliers register here’ link.
- Complete the ‘Organisation Details’ and ‘User Details’ sections.
- Note the username you choose and click ‘save’ when complete.
- You will shortly receive and email with your unique password (please keep this secure).
- Agree to the terms and conditions and click ‘continue’.
2. Express an interest in the ITT.
- Login to the portal with the username / password.
- Click the ‘ITT Open to all Suppliers’ link.
- Alternatively, search for the relevant ITT (itt_112459).
- Click on the relevant ITT to access the content.
- Click the ‘Express Interest’ button on the right-hand side of the screen.
- This will move the ITT into your ‘My ITT pages’. (This is a secure area reserved for your projects only.)
- Click on the ITT code, you can now access any attachments by selecting ‘Buyer Attachments’.
3. Responding to the ITT.
- You can now choose to ‘Respond’ or ‘Decline to Respond’ (please give a reason if declining).
- Note the ‘Closing Date’, and then follow the onscreen instructions to complete the ITT.
- There is help available Monday – Friday (8am – 6pm) on: help@bravosolution.co.uk or by telephone on 0800 368 485.
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=144718
(WA Ref:144718)
VI.4) Gweithdrefnau adolygu
VI.4.1) Corff adolygu
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Ffôn: +44 2079477501
VI.5) Dyddiad anfon yr hysbysiad hwn
25/10/2024